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Emergency Preparedness Resources for Libraries: Novel Coronavirus (COVID-19)

For Libraries: Respond to & Reduce Risk from Novel Coronavirus (COVID-19)

These resources are intended for New York libraries and their patrons to learn about and take appropriate actions to minimize their riExample of Map Tracking Global Cases of COVID-19 sk from the Novel Coronavirus (COVID-19).
Bookmark th
is page and check these resources daily, or more often. Page last Updated: 3 April 2020.

- This page will be updated daily or as needed. The state and local response to COVID-19 changes quickly.
- Most of these resources are free.

- If you need to request a medical article via inter-library loan and there is a lending charge, New York State will cover the charge through the Medical Information Services Program (MISP). Complete this form to make a request.
- These resources are organized for libraries and their patrons in the eight counties served by Southeastern New York Library Resources Council (Rockland, Orange, Ulster, Sullivan, Greene, Westchester, Putnam, Dutchess), but they could be used by other libraries.
- The page for hospital libraries links to resources written for doctors, nurses, and other front-line healthcare workers, but anyone c
an read them.
Contact the site administrator to suggest a resource: Sarah Holsted

Check these sites 2-3 times each day
- New York State Department of Health
- NYC Dept. of Health & Mental Hygiene
- Visual Real-time Tracking of COVID-19 from Johns Hopkins CSSE
- Mid-Hudson Library system (MHLS) and list of MHLS library closures
- Ramapo-Catskill Library system (RCLS) and list of RCLS library closures in response to COVID-19

For all New Yorkers

Face Coverings: FAQs, NYC DoHMH, 2 April 2020
The New York City Department of Health and Mental Hygiene recommends that all New Yorkers wear a face covering when outside of their home to help stop the spread of coronavirus disease 2019 (COVID-19). Wearing a face covering does not make you invincible!


For front-line library staff

Information to share with the public is on this page.

New! COVID-19 Resources for Medical Librarian & Other Health Information Professionals from the Medical Library Association, 23 March 2020

Managing Stress and the Threat of Covid-19 from the Minnesota Dept of Health, 6 March 2020
Two-page PDF about recognizing personal signs of stress and providing strategies for coping.

UPDATED Mental Health and Substance Abuse Resource around COVID-19 from the Substance Abuse and Mental Health Services Administration (SAMHSA), 2014; 24 March 2020
Four pages, how to recognize signs of stress and suggestions for managing and alleviating stress.

Stigma and Resilience, 3 March 2020
Provides a list of ways the public and public health officials can help counter stigma during the COVID-19 response.

RSS Feed from INFODocket

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Resource sharing

Check these links for closings and shifts in policies or procedures. Updates are also available on the ILL Libguide. maintained by Kelsey Milner.
- This spreadsheet is tracking the changes in ILL services for academic libraries across the country
- These publishers (as of 16 March 2020) have made articles relating to Covid-19 free of charge to users.

Finding updates to inter-library loan

  •  Listservs:
    ILL-L, a general list managed by OCLC
    DOCLINE-L for any DOCLINE users
    Workflowtoolkit-l which has great information for libraries using ILLiad
    More list servs related to inter-library loan are available here.
  • Facebook group: There is a facebook group specifically for inter-library loan staff that anyone can join. Info from vendors, helpful resources, community and levity.
  • Vendor mailing lists or view their social media. 

Vendor-Specific: Workflows, Policies & Planning, How-to

Atlas Systems - Managing ILLiad workflows during the Coronavirus (17 March 2020)
Topics / how-to's on customer notifications, web alerts, and bulk processing in-progress requests.
OCLC - "Covid-19 and OCLC Services" (17 March 2020)
Recommended actions for libraries to consider as they close or go remote. Includes suggestions for Worldshare ILL, Tipasa, and ILLiad.
OCLC - Create and edit copy or loan policies using the OCLC Policies Directory, (7 Feb 2020)
It is important for libraries to update their lending policies as they close or modify their services
DOCLINE - No Print Access? No Problem! Use "Fill from Format"! (18 March 2020)
How to limit ILL requests to lenders who have electronic versions of journals (eliminates print requests)

NY State COVID-19 Updates

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For library directors, operations managers

UPDATED Pandemic Preparedness from the American Library Association
Includes list of library policies that should be reviewed / revised.

NYLA Statement on the COVID-19 Pandemic, from the New York Library Association, updates as needed, 20 March 2020

Extended Library Closing Strategies from MHLS (17 March 2020)

Libraries Respond to COVID-19: Keeping Your Hours Current in Online Searches from WebJunction, 18 March 2020

Getting Your Workplace Ready for COVID-19 from the World Health Organization
Five-pages, describes how businesses and employers can play a role in stopping the spread of COVID-19 (novel coronavirus). It lists simple ways to prevent the spread of COVID-19 in the workplace; things to consider when employers and employees travel; and getting a business ready in case COVID-19 arrives in the community.

A Disaster Plan for Libraries and Archives from Amigos Library Services
Eight pages, from the perspective of natural disaster planning, but useful to assign responsibilities and gather contact information in one place.

Novel Coronavirus Fact Sheets from the CDC
One-page, printable

ARCHIVED - Libraries and COVID-19: Managing Strategies and Stress Friday, March 20, 2020

Legal & Policy

Questions from libraries to lawyers about the impact of novel coronavirus on all aspects of library operations. Jurisdiction is New York State unless otherwise noted. Many thanks to colleagues (WNYLRC, MHLS) around the state who have shared their Q&A's.

How can my library meet the requirements of the NYS Open Meeting Law? (13 March 2020

What language should a library use for a disclaimer about resources they are providing about novel coronavirus? (17 March 2020

Can libraries, using public money, pay part-time staff if they are either forced to close due to the COVID-19 or if the employee is forced to self-quarantine? (16 March 2020)

What are the implications and responsibility for a library if a person diagnosed with COVID-19 is know to have visited the library? (19 March 2020

UPDATED COVID-19 Emergency Legal Preparedness Primer from Network for Public Health Law
See slide 19: Constitutionality of Selected, Potential COVID Emergency Responses, 13 March 2020

New! Pandemic policies from MHLS, samples provided by members, 19 March 2020

Messaging around novel coronavirus

Examples of library communications about coronavirus (COVID-19) to their communities

Southeastern NY Library Resources Council
21 South Elting Corners Road | Highland, NY 12528
Phone: (845) 883-9065